Heritage Katori - Set of 6

We take great care in ensuring your pieces arrive safely and on time. Each order is thoughtfully packed and dispatched from our warehouse to reach you in pristine condition.

Within India

Orders are typically delivered within 3–7 working days, depending on your location and accessibility from our warehouse. Deliveries to the North and North-East regions may take 10–14 working days.

International Orders

We currently ship to the United Arab Emirates, with delivery timelines of approximately 5–10 working days. For deliveries to other international destinations, please contact our customer care team on WhatsApp at +91 99807 77001 / +91 90357 54596 or write to us at support@thetablecompany.in for assistance and shipping details.

Shipping & Handling Notes

• All orders are safely packed with multiple protective layers to preserve the integrity of your fine china and porcelain pieces.
• Delays may occur during public holidays, festive seasons, or due to unforeseen courier disruptions — our team will keep you informed in such cases.
• For urgent or time-sensitive deliveries, please contact our customer care team on WhatsApp at +91 99807 77001 / +91 90357 54596 or email support@thetablecompany.in before placing your order and we’ll do our best to accommodate your request.
• Please note: For deliveries to the UAE or other international destinations, any applicable customs duties, import taxes or destination charges will need to be paid by the customer upon delivery.

Return & Exchange Policy

At The Table Company, every piece is handcrafted with care and goes through a thorough quality check before it reaches you. However, in the unlikely event that you receive a product with a manufacturing defect or one that arrives damaged or broken, we will happily replace it for you.

Please note: Our products are not eligible for return or exchange unless they fall under the conditions described above (defective or broken on arrival).

How to request a replacement

1. Photograph and video record the defect or breakage as soon as you open your package — include both the outer and inner packaging.
2. Share these details with us within 48 hours of delivery.

Additional conditions

• Products purchased during sale periods or at discounted prices are not eligible for return or exchange, unless received defective or broken.
• Customised products and special bulk orders are not eligible for return or exchange.
• International orders are not eligible for return or exchange.
• Gift cards, purchased online or offline, are non-returnable and non-exchangeable.

Exchanges due to change of mind

If you wish to exchange a product due to change of mind or dissatisfaction, the exchange can only be processed if all of the following conditions are met:

• The unused product is physically returned to our Bangalore office within 7 days of receiving it.
• The product is returned in its original condition, along with the invoice, labels, tags, authenticity cards, boxes, bags and all other inclusions as received at the time of purchase.
• Your intent to exchange is communicated to our customer support team within 48 hours of receiving the order.
• We reserve the right to inspect the returned product before approving an exchange. Once approved, a credit note will be issued which can be used for future purchases on our website.

Return address (For exchanges/returns where applicable)

The Table Company
#14 Hemavathi SkyVista, 3rd Floor
Next to Canara Bank
Dasarahalli Main Road, Bhuvaneshwari Nagar
Bangalore – 560024

Need help?

For any assistance, please reach out to our customer support team:

• WhatsApp: +91 99807 77001 / +91 90357 54596
• Email: support@thetablecompany.in